The Human Resources Playbook for Brokerages (Online)

In The Human Resources Playbook for Brokerages, learners are introduced to the human resource principles applicable to running a real estate brokerage. The course takes learners through the human resource lifecycle, including recruitment, onboarding, performance evaluation, and termination, while highlighting applicable legislation overseeing workers’ rights and workplace safety. It also considers independent contractors and employees as distinct categories, drawing attention to how their management differs from a legal and practical perspective.

To encourage professionalism in the industry, the course provides guidance on developing coaching and training programs within the brokerage. It emphasizes frequent learning and development that incorporates regulatory and compliance updates. Lastly, The Human Resources Playbook for Brokerages touches on the value of incorporating diversity principles into the brokerage’s culture and provides communication strategies to resolve conflicts amicably. This course may also be useful to REALTORS® with unlicensed assistants.

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